What is your communication style?

We have various communication styles: email, text, phone calls, or any other preferred method.

My product was damaged during shipping. Will you replace the product?

If we shipped your products via an SDC approved carrier, we would need pictures along with a copy of the notated BOL to recover the costs of the damages from the carrier in which case we will work with the carrier to resolve the situation immediately!

What forms of payment are accepted?

Our preferred method of payment is ACH or wire however we will accept checks and we can also accept credit cards for payments under $10k.

What is the normal shelf life for products?

Typical expiration is 2 years from manufacturing date.

How long have you been in business?

SDC has been contract manufacturing for 7 years.